Delivery and Shipping:

 
1. What are the payment methods available?
For customers registered with us, we accept giro, cheques and PayNow.

2. What is the delivery charges?
For orders above $100, local delivery is FOC.
For orders less than $100, delivery fees is SGD $20.

3. How long to receive my order after I made payment?
You should be able to receive your orders within 3 working days upon payment verification. If you experience any delay, please contact us (+65-62410908) and we will confirm the status of your order.

4. What happens in the event of wrong item/damaged item shipped?
We take such matters very seriously and will investigate individual case thoroughly. Please take photo proof and email the wrong item/damaged item and your Delivery Order to us at info@neweratools.com. After reviewing and investigation, we will re-send the item to you at no cost, subject to availability.